Common Questions

Prompt answers for most common questions.

To help you skip the support line, below are some answers
to frequently asked questions that we receive from our clients.

Finaguide gives you access to a broad list of assets traded on its multi-asset platform, including currencies, stocks, metals and commodities, digital pairs, and global indices.

Yes, when opening an account with Finaguide you are required to deposit funds in order to start trading.

The minimum amount to deposit is set to 2,500 USD.

If you have completed the process of opening a trading account, received your login details by email, and made a deposit, the next step is to download our platform of your choice.

You can download our platforms here.

Once you’ve installed our platform, you can log in and start trading.

The easiest and most efficient way to contact us is by using our live chat feature.

Alternatively, you may also call us or send us a message through our Contact Us page.

Yes. With our data encryption technology, all client information and accounts are highly protected to ensure a secure and transparent trading environment.

Absolutely. Finaguide offers a versatile selection of account types, personalized to suit multiple trading styles.

Click here to compare our account types.

The active trading hours vary among instruments, exchanges, and days of the week.

To view all of the available trading hours for each instrument, please click here.

Yes, your trading account is always accessible through our mobile apps that are fully compatible with all Android and iOS devices.

For more information, please check the Platforms page.

If you lost or can’t remember your password, don’t worry!

You can reset your password anytime by visiting the Forgot Password page.

Finaguide allows transfering funds internally between your trading accounts.

Please visit this page to do a transfer internally.